Shipping policy
At Moonglow Candles, we take pride in offering high-quality candles and exceptional customer service. Our shipping policy is designed to provide you with a smooth and stress-free shopping experience.
Shipping Timeframe
Orders are processed and shipped within 3-4 business days of purchase, excluding weekends and holidays.
Shipping Costs
Shipping costs are calculated based on the total weight of your order and the shipping destination.
Delivery
We use UPS and USPS for all deliveries. A tracking number will be provided to you once your order has been shipped.
International Shipping
We currently do not ship outside of the continental United States.
Shipping to P.O. Boxes
We do not ship to P.O. boxes.
Changes or Cancellations
If you need to change or cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that changes or cancellations can be made once the order has been processed.
We appreciate your business and thank you for choosing Moonglow Candles!